STE # issue

[Baeleth]

I played in a few tournaments at PAX, however when I got there I realized tha I'd lost my STE #. They were unable to look it up, so I was advised to create a new one. I know that we shouldn't really have 2 accounts in the player portal, so I'm left wondering what to do. I did earn some STE points & would like to retain them. Would it be better for me to create an account with the new # & give you the info regarding the old account so it can be deleted or should I provide someone with the info for both accounts so they can just apply the points to my existing account & I'll just print out a new card? I've sent a PM to the person who assisted me with the invalid STE # issue but I'm really not sure if that is the proper person to address this & as it's been a few days without a response I figure it couldn't hurt to ask here.

Thanks for any assistance or advice that can be given.

[doc8466]

Unfortunately, you are not the only person in this situation. Once the Player Portal is 100% I'm sure :chomp: will be addressing the people with more than one STE#.

[Baeleth]

Okay, so should I just create a new login for the second # in the portal & re-address the situation when it's out of beta then?

I just don't want to create more work for someone than I have to.

[doc8466]

Actually, I'd just wait until the thing works, email whomever they have in charge of it (probably SubtleThunder) and ask them to look into it.

[jumpinbean]

well im roughly new to the spoils game (aug 30 fri. 2007 to be exact) and when i tried registering it says that my ste number does not exist...can someone help me here?...dunno know where to ask the question thats why i asked for help here instead ;)

[doc8466]

PM SutbleThunder with your issue jumpinbean. He's the community manager and would probably be best to deal with your situation.